911bet Privacy Policy

When you create an account or use our services at 911bet, we collect certain necessary information. This process is completely transparent and is done solely to provide you with a better experience. The categories of data we collect are listed below.

We only collect information that is genuinely necessary to provide our services. Collecting unnecessary or excessive data goes against 911bet's policy.

911bet uses the information we collect solely for defined, legitimate purposes. Our privacy policy ensures your data is never misused under any circumstances. The key use cases are outlined below.

• Account Management: Your information is used to create, verify, and manage your account. Without it, we cannot provide our services.
• Payment Processing: Financial information is used to process deposits and withdrawals. This information is never shared with third parties.
• Security Assurance: Data is analyzed to detect and prevent fraud, hacking, and money laundering.
• Customer Service Improvement: Your data is used to process complaints and feedback and to improve our service quality.
• Marketing & Communications: With your consent, we may send you messages about special offers and promotions. You can withdraw this consent at any time.
• Legal Obligations: Data is used to meet regulatory requirements and fulfill legal obligations.

911bet never sells your data to advertisers or uses it for unrelated purposes. That is our core commitment.

Your personal information is stored on 911bet's secure servers. We follow the highest industry standards to ensure your data remains protected.

• All data is stored with AES-256 encryption.
• No direct external access to database servers is permitted.
• Regular security audits and penetration testing are conducted.
• Staff can only access information relevant to their specific role and responsibilities.
• Even after an account is closed, certain data may be retained for a legally required period.

Retention periods depend on the type of data and applicable legal requirements. Financial data is generally retained for up to 5 years after account closure, as required under AML regulations.

911bet respects your privacy. We only share your information in limited, specific circumstances — and always with your best interests in mind.

• Payment Processors: Only the information necessary to process transactions is shared with payment providers such as Mobile Banking, Nagad, and Rocket.
• Regulatory Authority: Data may be disclosed to government or regulatory authorities where required by law.
• Technology Partners: Trusted technology service providers may have limited access to data for platform operations, but are not permitted to use it for any other purpose.
• Fraud Prevention: In cases of fraud or legal violations, data may be shared with law enforcement authorities.

The 911bet website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Helps remember your preferences and settings, such as language selection and theme.
• Analytics Cookies: Collects anonymised data to help us understand website performance and user behaviour.
• Marketing Cookies: Used to show you relevant offers with your consent. You can opt out at any time.

You can manage cookies through your browser settings. However, disabling certain cookies may affect some features on 911bet.

911bet believes every user should have full control over their own data. That is why we provide you with the following rights.

To exercise any of these rights, please contact the 911bet support team. We typically process requests within 30 business days.

911bet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or store any data from minors.

If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted. If you have any information regarding this, please let us know.

911bet reserves the right to update this privacy policy when necessary. We will notify you of any significant changes via email or through the platform before they take effect.

The date of each update will be noted at the top of this page. Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

If you object to any changes, you can request to close your account at any time. We have made that process simple and hassle-free as well.

If you have any questions, concerns, or requests regarding our privacy policy, please do not hesitate to get in touch. Our dedicated privacy team is always ready to assist you.

Complying with 911bet's privacy policy is more than a legal obligation for us — it is an ethical responsibility to our users. Your trust is our most valuable asset.