911bet Terms and Conditions

By accessing 911bet.biz or using any of its services, you confirm that you have read, understood, and agreed to these terms and conditions in full. These terms constitute a legally binding agreement with 911bet.

911bet is an international online gaming platform offering Bangladeshi users slots, casino games, Sports Betting, bingo, and much more. By using our platform, you agree to be bound by all of the terms and conditions listed below.

These terms and conditions have been prepared in English for the convenience of our Bangladeshi users. For any language-related queries, the 911bet support team is happy to assist.

The following eligibility requirements must be met to open an account with 911bet. If these conditions are not met, 911bet reserves the right to close the account at any time.

• You must be 18 years of age or older to register. Minors are strictly prohibited from opening an account on 911bet.
• Each individual may only hold one account. If multiple accounts are found, all associated accounts will be terminated.
• All information provided at the time of registration must be truthful, accurate, and complete.
• It is the user's responsibility to keep their account login credentials (username and password) confidential.
• Transferring or selling your account to any other person is strictly prohibited.
• After registration, you are required to complete the KYC (Know Your Customer) verification process.

To register with 911bet, you will need an active mobile number along with a valid national ID card or passport. Additional documents may be requested for verification purposes.

911bet regularly offers a variety of bonuses and promotions — welcome bonuses, deposit bonuses, cashback, free spins, and loyalty rewards. Each bonus comes with its own terms, which must be read before claiming.

• Wagering requirement: To withdraw bonus funds, you must meet the specified wagering requirement. Withdrawal will not be possible until this condition is fulfilled.
• Time Limit: Every bonus has a set expiry period. Any unused bonus will be automatically cancelled once it expires.
• Game restrictions: Some bonuses are restricted to specific games. The bonus details will specify which games are eligible.
• Multiple bonuses at once: Multiple bonuses generally cannot be used at the same time unless specifically permitted.
• Bonus Abuse: Using abnormal betting patterns or fraudulent activity to exploit bonuses will result in the bonus being cancelled and your account suspended.

911bet reserves the right to modify, suspend, or cancel any bonus offer at any time. In any dispute relating to bonuses, the decision of 911bet is final.

911bet supports the most popular payment methods in Bangladesh. Deposits and withdrawals are simple, fast, and secure.

• Supported payment methods: Mobile Banking, Nagad, Rocket, and other local mobile banking services.
• Minimum deposit amount: BDT 500 (subject to change; check the website for the current limit).
• KYC verification must be completed on your account before any withdrawal can be processed.
• Withdrawal requests are typically processed within 24–72 hours.
• Withdrawals must be made to the same payment method used for the deposit.
• Any active bonus on your account at the time of withdrawal may be affected.

To comply with Anti-Money Laundering (AML) policy, 911bet may request additional verification on any transaction. For large withdrawals, documentation regarding the source of funds may be required.

All betting and gaming activity on 911bet is governed by specific rules. To ensure fair game outcomes, 911bet uses certified RNG (Random Number Generator) technology.

• Once a bet is confirmed, it cannot be cancelled or changed.
• 911bet reserves the right to void any abnormal results caused by technical errors.
• In Sports Betting, bets will be refunded if a match is cancelled.
• In live betting, only bets confirmed before the odds change will be considered valid.
• Placing opposing bets on the same match to gain an advantage (arbitrage betting) is prohibited.

Any dispute regarding a game outcome must be reported to the 911bet support team within 48 hours. Claims submitted after this period may not be accepted.

The following activities are strictly prohibited on 911bet. Violation of these rules will result in immediate account suspension or permanent termination.

• Multiple accounts: Creating more than one account under the same identity is strictly prohibited.
• Bots & Automation: Using automated software or bots to play games or place bets is strictly prohibited.
• Money laundering: Money laundering or any illegal financial activity conducted through 911bet is strictly prohibited and may be subject to legal action.
• Hacking & Fraud: Attempting to hack the system, exploiting vulnerabilities, or trying to steal other users' information is strictly prohibited.
• Using another person's account: Accessing or using another person's account is strictly prohibited.
• False Information: Submitting false or misleading information during registration or verification is strictly prohibited.

911bet takes your personal data privacy seriously. We only collect the information necessary to provide our services, and it is stored securely at all times.

• Your personal information is never sold to third parties.
• Information may be shared with regulatory authorities where required by law.
• All data is protected with SSL encryption and advanced security protocols.
• To request deletion of your data, please contact our support team.

For more details, visit our Privacy Policy Read.

911bet reserves the right to suspend or permanently close any account under the following circumstances.

• Breaching any provision of these terms and conditions.
• Where there is suspicion of fraud or illegal activity.
• Failure to pass KYC verification or submission of false information.
• The account has been inactive for an extended period (12 months or more).
• At the user's own request.

Upon account closure, any legitimate deposited funds (where no breach has occurred) will be returned. However, bonus funds and any winnings derived from bonuses will not be refunded.

911bet believes gaming should be a source of entertainment — not stress or financial hardship. That is why we encourage every member to play responsibly.

• Set your own deposit limits — daily, weekly, or monthly.
• Set session time limits to avoid excessive play.
• Take a Self-exclusion break if needed.
• If you notice signs of problem gambling, please reach out to our support team.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

911bet reserves the right to update these terms and conditions, in part or in full, at any time. Notice of any changes will be posted on the website before they take effect.

Continued use of the platform after any changes are made will be considered as your acceptance of the updated terms. We recommend checking this page regularly to stay informed.

If you have any questions or concerns regarding these terms, please contact our support team. We are always here to help.